If you believe your item has one of the above defects,
please email us at info@toyfound.com within 3 days of
delivery, with a complete unboxing video as evidence.

The video must be unedited and clearly show:

1. The shipping label on the
   outer package
2. The unopened blind box in
   its original condition
3. The full process from
   opening the shipping box to unsealing the blind box

Our team will
carefully review your video. If confirmed as a manufacturing defect, we will
arrange an exchange (preferred) or a refund, and we will cover the shipping
costs.
Applications without a valid unboxing video unfortunately cannot be accepted.

We prepared 4 ways to get discount for our toy fans, 1 will be automatically applied when the purchase trigers the discount, 3 ways need a code pasted:

• 85labubu applies to buy min 2 Labubus (Macaron/Have a Seat/Big Into energy)
• 80outfits applies to buy Labubus (Macaron/Have a Seat/Big Into energy)+ Outfits
• 80protectors applies to buy Labubus (Macaron/Have a Seat/Big Into energy) + Protectors
• The Lucky Code when you play the spin, the code will be automatically generated but needs to be manually pasted to apply when checkout.

Don't Forget to paste the proper code to apply when check out, you will see the discount when checkout.